Cashback Campaign:
1. Eligibility
The RM 5 Cashback Campaign ("Campaign") is open to all customers who make a qualifying purchase through our online store: https://glowkl.com
To participate in the Campaign, customers must have a registered account on our platform and comply with all relevant terms and conditions.
2. Qualifying Purchases
The RM 5 cashback is applicable per qualifying item purchased, with no cap on the total cashback that can be earned during the Campaign period.
The Campaign is valid with other on-gion sale, discounted, or part of any other promotional offer.
3. Cashback Mechanism
Upon completion of a qualifying purchase, customers will receive RM 5 cashback for each eligible item, which will initially be accumulated as Glow Store Credit in the customer’s registered account.
Customers have the option to either:
Use the accumulated Glow Store Credit to purchase more items on the Glow platform, enhancing their shopping experience with additional savings.
Request the transfer of their accumulated Glow Store Credit to their bank account. To do this, customers must log in to their Glow account, navigate to the "Ticket Support” section, and raise a ticket by providing their bank account details.
The transfer to the customer’s bank account will be initiated once the accumulated Glow Store Credit reaches a minimum limit of RM 20.
A regulatory banking fees will be deducted from the total amount transferred to the customer’s account for each qualifying transaction.
Cashback is non-transferable, non-exchangeable, and cannot be redeemed for other benefits outside of this Campaign.
4. Return and Exchange Policy
If an order is cancelled by the customer, the RM 5 cashback offer for that order becomes void.
In the event of an exchange, the cashback eligibility will be re-evaluated based on the new item(s) purchased.
5. Campaign Duration
The Campaign is valid from August 1, 2024 to December 31, 2024, or until the specified limit of cashback disbursements is reached, whichever occurs first.
The company reserves the right to extend or shorten the Campaign period at its sole discretion.
6. Usage Guidelines
Cashback earned through this Campaign cannot be used in conjunction with any other cashback offers or promotional codes.
The Campaign is subject to stock availability, and the company reserves the right to substitute items of equivalent value if necessary.
7. Fraudulent Activity
Any fraudulent or abusive activity related to the Campaign, including but not limited to creating multiple accounts or placing fake orders, will result in disqualification from the Campaign and forfeiture of all cashback earned.
The company reserves the right to take legal action in cases of fraud or abuse.
8. Updates and Changes
The company reserves the right to modify, suspend, or terminate the Campaign and its terms and conditions without prior notice.
Any changes to the terms and conditions will be effective immediately upon posting on our website.
9. General
By participating in the Campaign, customers agree to these terms and conditions and the company’s decision on all matters relating to the Campaign is final.
The company is not responsible for any technical failures or human errors that may occur during the processing of cashback disbursements.
10. Legal Framework
These terms and conditions are governed by the laws of Malaysia, including but not limited to the Contracts Act 1950, the Companies Act 2016, and the Trade Descriptions Act 2011. Any disputes arising from or related to these terms and conditions will be subject to the exclusive jurisdiction of the courts in Malaysia.